Shipping & Returns

Shipping costs are country-and weight-dependent. Shipping within Germany: * Shipping within Germany from EUR 2.50. For more information see below under "we send, as follows. * No package delivery to stations or packetboxes of Deutsche Post * In case of partial deliveries shipping costs will be only once . * From an order value of 100.00 EUR, we deliver within Germany free of charge. * When ordering cash on delivery (only possible within Germany) we need an additional fee of 6,00 EUR (plus GST) into account (see payment methods). * Shipping within Germany in detail: Deutsche Post Letter (small stickers and signs) weight    to 500 g      2,50 to 1000 g    3,90 Shipping costs outside of germany: Deutsche Post Letter **Zone World: All countries outside of Europe. weight             EU*    World** up to 500 g      4,90    7,90 up to 1000 g    7,90    13,90 Hermes Package (cups, mugs and big stickers) weight            D          EU XS                 3,90     9,90 S                    4,90    13,90 M                   6,90    17,90 L bis 2 kg       8,90    19,90 XL bis 5kg    13,90    23,90 DHL package World incl. Switzerland (cups, mugs and big stickers) weight    Zone 1    Zone 2    Zone 3    Zone 4 up to 2 kg                  15,90        up to 5 kg     19,00    33,00    39,00    45,00 up to 10 kg    25,00    39,00    49,00    59,00 up to 20 kg    35,00    49,00    69,00    89,00 up to 30 kg    -    -    -    - **Zone World: All countries outside of Europe. The Zones can be read at the DEUTSCHE POST . We send as follows: * Within Germany at the best possible way . Stickers and Warning Signs with Deutsche Post, Cups and big stickers with Hermaes Package (Switzerland: DHL) or packages up to 30kg with GLS Package The dispatch on Hermes does not have only three delivery attempts by Hermes, but also the opportunity to get the goods to deliver a package store for you. Here you can place your order within the flexible opening times of the packet pick up shops. Store your next packet can be found here:  http://www.hermespaketshop.de Exchange & Returns The selection of our article we have on the quality most valued. Nevertheless, it is possible that you have an item, for whatever reason, not them. No problem, we take the product cost and risk, and without giving any reasons. Upon surrender or exchange we will refund you your money back immediately. Please read the terms and conditions and the withdrawal instruction. Should a product from our home due to damage or a defect is a cause for complaint, or you have other issues to process your orders and payments, please feel free to contact us. email: info (at) 4pfotenshop.com Phone: +49 - 234 - 5 46 16 49 (Andrea Redecker)